Simply more service with computeruniverse!

Ihre Service-Vorteile - unser Versprechen

Services for you - Our promises!

As one of the leading online shops for electrical appliances, you can rely on our service and expertise. We place particular importance on providing a good service and maintaining a cooperative partnership with our customers. In addition to the wide range of products in our online shop, we also provide you with guidance and support. You can find an overview of our services here: from attractive customer benefits and additional services related to your order through to personal contacts. We always welcome your questions, requests and suggestions.


Services related to your order and delivery

Shop & collection counter
Shop & collection counter
Pick up and save on shipping costs.
Delivery service
Delivery service
The right shipping option for every order.
Shipment tracking
Shipment tracking
Keep an eye on your delivery.
Payment options
Payment options
Wide choice for maximum flexibility.
Contact details
Contact details
Do you have any questions? We are here for you!
Online customer account
Online customer account
Manage orders & use customer benefits.

Rewards and bonus points

Bonus points programme
Bonus points programme
Collect points and enjoy attractive rewards.
Product reviews
Product reviews
Share your experience and secure bonus points.
Friendship promotion
Friendship promotion
Recruit friends and receive a thank you.

Services for online purchases

Gift ideas
Gift ideas
The right gift for every occasion.
Notepad
Notepad
Your product favourites can be stored at any time.

Always well informed

Newsletter
Newsletter
Sign up and never miss any offers and promotions.
Community
Community
Become a fan now and always be up to date.

Additional services for the purchase of equipment

Device protection
Device protection
Comprehensive protection for your electrical appliances.
Household appliances and TVs
Household appliances and TVs
Additional services for the delivery of large appliances.
Disposal of old appliances
Disposal of old appliances
Take away and disposal of your old appliances.

Further services and benefits for you

Staff PC programme
Staff PC programme
Save up to 30% on new PCs and mobile phones.
Expertiger
Expertiger
Computer help online - fast, cheap and professional.
Certified shop
Award-winning service..
Competence since 1999
Well over 20 years of experience in online trading.
Smart product filters
Smart product filters
With just a few clicks to your desired offer.
Data protection
100% DSGVO compliant.
Huge selection
Huge selection
More than 100,000 items.
Always up to date
Always up to date
Several hundred new offers every day.
Fast delivery
Fast delivery
30,000 items are available for immediate delivery.
In house experts
In house experts
Our internal customer service will be happy to help you.

 Services and benefits exclusively for our business customers

Personal contact
Personal contact
Our team of experts is there for you.
Fast shipping
Fast shipping
Orders placed before 2pm will go out the same day (applies to stock items).
Special conditions
Special conditions
Special conditions for corporate customers and resellers.
Customised offers
Customised offers
Offers tailored to your requirements.
Variety of payment methods
Flexible choice of payment method. Payment by invoice is possible!
Flexible shipping
Flexible shipping
We deliver where you need the goods - even directly to the customer!
Personalised shipping
Personalised shipping
Personalised shipping is possible - we deliver in your name (possible on request).
Convenient order channels
Convenient ordering channels
By phone, online or via various interfaces - order the way that suits you best!
Individual offers
Individual offers
You tell us what you need and we will make you an individual offer.
Desired product not found
Desired product not found
We would be happy to check the possibility of procuring products outside of our range for you.
Daily updated prices
Daily updated prices
For the best CU price, these are updated around the clock.