Contact info
General
If you have a question about our product range, want to order by phone or are looking for a contact in general, our service team is at your disposal.
You can reach our customer service on Mon. - Fri. 08:00 to 18:00*
For Business Clients, Public Institutions and Authorities
Do you have a question about our business service or commercial orders? Our business team is at your disposal.
You can reach our business team on Mon. - Fri. 08:00 to 18:00*
For Dealers
Dealer sale, dealer consultancy (dealer proof is ONLY accepted by post, fax or scanned by e-mail).
You can reach our business team on Mon. - Fri. 08:00 to 18:00*
Online dispute resolution pursuant to Art. 14 para. 1 ODR-VO
The European Commission provides a platform for online dispute resolution (OS), which you can find at the following link: https://ec.europa.eu/consumers/odr/
Duty to inform according to section 36 VSBG
computeruniverse is generally not legally obligated and not willing to take part in dispute resolutions through Consumer Arbitration Services.
*Time zone: Germany GMT+01:00 /March to October GMT+02:00