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Sony

Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.
Notebook/VAIO
Sony Service Center
Hugo-Eckener-Str. 20
50829 Köln
Processing kann direkt über den Hersteller erfolgen
Warranty 24 Monate (nach Registrierung), sonst 12 Monate
Tel. (Service): 06995086319
(Mo-Fr: 09-18h)
Website: http://club.vaio.sony.de/clubvaio/de/de/home
Servicepartner: http://www.sonydeutschland.de/odw/service/binary/garantiezeit.pdf">Garantiezeiten Sony
zur Garantie: http://support.sony-europe.com/repair/warranty/index.aspx?site=odw_de_DE
Garantiezeiten: http://www.sony.de/support/files/warranty/pdf/Garantiezeitentabelle_de_DE.pdf
Mobilgeräte (Smartphone, Tablets,...)
w-support.com GmbH
Niederfrohnaer Weg 2
09232 Hartmannsdorf
Deutschland
Warranty Alle Mobilgeräte innerhalb und außerhalb der Garantie können abgewickelt werden.
Tel.: 03722 - 713 3171
(Mo-Fr: 08-20h)
Fax: 03722 - 797 590
E-Mail: info@w-support.com
Website: http://www.w-support.com
W-Support Reparatur: Zur Reparatur Einsenden
Reparaturstatus: W-Support Reparaturstatus
Alle Produkte von Sony (außer Mobiltelefone, Tablets, Playstation & Vaio Produkte)
Sony Europe Limited
Zweigniederlassung Deutschland
Kemperplatz 1
10785 Berlin
Deutschland
Processing kann direkt über den Hersteller erfolgen
Warranty 12 - 36 Monate
(Garantieunterlagen liegen dem jeweiligen Produkt bei.)
Tel.: +49 (0) 6995086319
(Mo-Fr: 09-18h)
Fax: 01805 - 252587 *
Website: http://www.sony.de/
Reparatur und Garantie: Sony Reparatur & Garantie
Sony Mobile (Mobiltelefone, Tablets,...)
Processing über Hersteller Service Partner (w-support.com)
Warranty 12 - 24 Monate
Hotline: +49 (0)211 993 342020
(Mo-Fr: 08-18h, Sa: 09:30-18h)
Website: http://www.sonymobile.com/de/
Sony Chat Support: Sony Chat Support
Garantiebedingungen: Sony Garantiebedingungen (PDF)
Xperia Care
This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.
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    Sony Cyber-shot DSC-RX100 III

    • Digital camera, x 2.9 optical zoom
    • Foto 20.1 MP, Video 1920 x 1080@50fps
    • Objektiv: 24 mm - 70 mm, Aperture 1:1.8 - 1:2.8
    • Display: 7.6 cm (3.0"), tilt / swivel
    • HDD: SD, SDHC, SDXC, MemoryStick
    • WiFi, NFC, High-speed continuous shooting
    -45%
    UVP 964.95 €
    527.72 €
    excl. VAT
    in stock, ready for immediate shipping
    2-4 days delivery time

    Sony Xperia XA2 Google Android Smartphone in silver with 32.0 GB storage

    • Smartphone, Google Android 8.0 Oreo™
    • Display: 13.2 cm (5.2"), 23.0 MP camera
    • CPU: 8x (2.20 GHz)
    • 32.0 GB storage, microSD-Slot
    • LTE, WiFi, Bluetooth , NFC, GPS
    • no branding, no SIMlock
    278.05 €
    excl. VAT
    Available at short notice
    4-6 days delivery time

    Sony Alpha 7 SEL FE 28-70 / 3.5–5.6 OSS schwarz

    • 24.3 Megapixel, Body and lens
    • Kleinbild Sensor, ISO 50 - 25600
    • 25 focal points, Image Stabilizer
    • LC-Display tilt / swivel, HDMI
    • WiFi Integrated, Memory: MS Pro Duo/SD
    • Viewfinder (electronic)
    -32%
    UVP 1422.51 €
    964.95 €
    excl. VAT
    Remaining stock
    4-6 days delivery time

    Sony Alpha SLT-A77 Mark II Gehäuse

    • 24.3 Megapixel, Body only
    • APS-C Sensor, ISO 100 - 51200
    • 79 focal points, Image Stabilizer
    • LC-Display tilt / swivel, HDMI
    • WiFi, Memory: SD/SDHC/SDXC
    • Flash, Apps, NFC
    -27%
    UVP 1320.83 €
    964.95 €
    excl. VAT
    in stock, ready for immediate shipping
    2-4 days delivery time

    Sony KD-55XE9005BAEP 140 cm (55") 4K / UHD HDR LED Smart TV 1000 Hz DVB-T2/C/S2 PVR

    • 140 cm (55") LED HDR Smart TV (Android)
    • Resolution 3840 x 2160, 1000 Hz
    • Tuner: 2 HD, DVB-C, DVB-S 2
    • 3x USB, CI+ Slot, LAN, WiFi integrated
    • 4x HDMI, Component (Y/Pb/Pr), Bluetooth, NFC, Time-Shift
    1118.48 €
    excl. VAT
    in stock, ready for immediate shipping
    2-4 days delivery time

    Sony Alpha 6500 SEL ZEISS 16-70 ZA OSS

    • 24.2 Megapixel, Body and lens
    • APS-C Sensor - 25600
    • 425 focal points, Image Stabilizer
    • LC-Display tilt / swivel, HDMI
    • WiFi Integrated, Memory: SDHC / SDXC
    • LiveView, Flash, Viewfinder (electronic)
    2186.12 €
    excl. VAT
    Remaining stock
    4-6 days delivery time

    Sony KD-55A1 OLED UHD SMART Miracast 140 cm (55") 4K / UHD HDR OLED Smart TV DVB-T2/C/S2 PVR

    • 140 cm (55") OLED HDR Smart TV (Android)
    • Resolution 3840 x 2160
    • Tuner: 2 HD, DVB-C, DVB-S 2
    • 3x USB, CI+ Slot, LAN, WiFi integrated
    • 4x HDMI, Component (Y/Pb/Pr), Wireless Display (WiDi), Multirom support, Bluetooth, Time-Shift
    2266.46 €
    excl. VAT
    Remaining stock
    4-6 days delivery time

    Sony Cyber-shot DSC-RX100 Mark IV schwarz

    • Digital camera, x 2.9 optical zoom
    • Foto 20.1 MP, Video 3840 x 2160@30fps
    • Objektiv: 24 mm - 70 mm, Aperture 1:1.8 - 1:2.8
    • Display: 7.6 cm (3.0"), tilt / swivel
    • HDD: SD, MemoryStick
    • WiFi, NFC, High-speed continuous shooting
    -42%
    UVP 1219.15 €
    710.75 €
    excl. VAT
    in stock, ready for immediate shipping
    2-4 days delivery time