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Sony

Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.
Mobilgeräte (Smartphone, Tablets,...)
w-support.com GmbH
Niederfrohnaer Weg 2
09232 Hartmannsdorf
Deutschland
Warranty Alle Mobilgeräte innerhalb und außerhalb der Garantie können abgewickelt werden.
Tel.: 03722 - 713 3171
(Mo-Fr: 08-20h)
Fax: 03722 - 797 590
E-Mail: info@w-support.com
Website: http://www.w-support.com
W-Support Reparatur: Zur Reparatur Einsenden
Reparaturstatus: W-Support Reparaturstatus
Alle Produkte von Sony (außer Mobiltelefone, Tablets, Playstation & Vaio Produkte)
Sony Europe Limited
Zweigniederlassung Deutschland
Kemperplatz 1
10785 Berlin
Deutschland
Processing kann direkt über den Hersteller erfolgen
Warranty 12 - 36 Monate
(Garantieunterlagen liegen dem jeweiligen Produkt bei.)
Tel.: +49 (0) 6995086319
(Mo-Fr: 09-18h)
Fax: 01805 - 252587 *
Website: http://www.sony.de/
Reparatur und Garantie: Sony Reparatur & Garantie
Sony Mobile (Mobiltelefone, Tablets,...)
Processing über Hersteller Service Partner (w-support.com)
Warranty 12 - 24 Monate
Hotline: +49 (0)211 993 342020
(Mo-Fr: 08-18h, Sa: 09:30-18h)
Website: http://www.sonymobile.com/de/
Sony Chat Support: Sony Chat Support
Garantiebedingungen: Sony Garantiebedingungen (PDF)
Xperia Care
This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.

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