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Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.
Nokia Service (innerhalb und außerhalb Garantie) GmbH
Niederfrohnaer Weg 2
09232 Hartmannsdorf
Processing über Hersteller Service Partner (
Tel.: 03722 - 713 3171
(Mo-Fr: 08-20h)
Fax: 03722 - 797 590
W-Support Reparatur: Zur Reparatur Einsenden
Reparaturstatus: W-Support Reparaturstatus
Nokia GmbH
Balcke-Dürr-Allee 2
40882 Ratingen
Processing kann direkt über den Hersteller erfolgen
Warranty 24 Monate für Mobilfunkgeräte, 12 Monate für Zubehör, 6 Monate für Akkus, Ladegeräte, Tischstationen, Headsets, Kabel und Cover, 90 Tage für Datenträger (CD, Speicherkarte)
Tel.: 02102 - 8928-0
Fax: 02102 - 8928-1083
Hotline: 09001 - 000 441 *
(1,29€/min, maximal 9,90€ pro Anruf aus dem deutschen Festnetz Gebühren aus dem Mobilfunknetz können erheblich höher sein)
Nokia Kontaktformular: Nokia Kontaktformular
This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.

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