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Manufacturer information
Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.
Nero
Nero AG
Im Stöckmädle 18
76307
Karlsbad
Im Stöckmädle 18
76307
Karlsbad
Processing:
muss über computeruniverse.net erfolgen (bzw. bei dem Händler, bei dem das Produkt erworben wurde)
Guaranty:
Tel.:
+49 724 892 80
Fax:
+49 724 892 8499
Hotline:
0900 - 5203220 *
Mo- Do 9.00 bis 17.00 h, Fr 9.00 bis 16.00 h
Mo- Do 9.00 bis 17.00 h, Fr 9.00 bis 16.00 h
Fax:
+49 7248 928 499
E-Mail:
techsupport@nero.com
This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.