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Sony Entertainment

Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.
Playstation, PSP
Sony Computer Entertainment Deutschland GmbH
Triforum Haus C
Frankfurter Str. 233
63263 Neu-Isenburg
Deutschland
Processing kann direkt über den Hersteller erfolgen
Warranty 12 Monate (Gerät), 6 Monate (Software, Zubehör)
Hotline: 06102 - 771 3001 *
E-Mail: service@de.playstation.com
Website: https://www.playstation.com/de-de/
Playstation Support: Playstation Support Formular
Garantieinformationen: Hinweise bei den einzelnen Systemen
This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.
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    Sony Playstation 4 Pro schwarz 1TB (CUH-7216B)

    • console in black with 1 TB storage
    • Revision: CUH-72XXB (Pro Chassis)
    • Incl. DualShock 4 controller, Headset
    382.18 €
    excl. VAT
    plus Shipping
    in stock, ready for immediate shipping
    2-4 days delivery time

    Sony PlayStation 4 Slim 500 GB (CUH-2116A)

    • console in black with 500 GB storage
    • Revision: CUH-20XXA (D-Chassis)
    • Incl. DualShock 4 controller
    301.51 €
    excl. VAT
    plus Shipping
    in stock, ready for immediate shipping
    2-4 days delivery time

    Sony PlayStation 4 Slim (CUH-2216B) 1TB schwarz F-Chassis

    • console in black with 1 TB storage
    • Revision: CUH-22XXB (F-Chassis)
    • Incl. DualShock 4 controller
    341.85 €
    excl. VAT
    plus Shipping
    in stock, ready for immediate shipping
    2-4 days delivery time
    281.34 €
    excl. VAT
    plus Shipping
    in stock, ready for immediate shipping
    2-4 days delivery time

    Sony PlayStation 4 Slim (CUH-2216A) 500GB schwarz

    • console in black with 500 GB storage
    • Revision: CUH-22XXA (F-Chassis)
    • Incl. DualShock 4 controller
    281.34 €
    excl. VAT
    plus Shipping
    in stock, ready for immediate shipping
    2-4 days delivery time

    Marvel´s Spider-Man (PS4) DE-Version

    • Standard Edition, deutsche Version
    • Genre: Action, Adventure
    • optimised for PS4 Pro
    49.41 €
    excl. VAT
    plus Shipping
    in stock, ready for immediate shipping
    2-4 days delivery time
    55.36 €
    excl. VAT
    plus Shipping
    Available at short notice
    4-6 days delivery time
    69.48 €
    excl. VAT
    plus Shipping
    Available at short notice
    4-6 days delivery time