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Private: +49 6031 7910-0
Mon-Fri 8:00-19:00 · Sat 9:00-14:00

Business: +49 6031 7910-250
Mon-Fri 8:00-18:00

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Nero

Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.

Nero

Nero AG
Im Stöckmädle 18
76307 Karlsbad

Processing	muss über computeruniverse.net erfolgen (bzw. bei dem Händler, bei dem das Produkt erworben wurde)
Tel.:	+49 724 892 80
Fax:	+49 724 892 8499
Hotline:	0900 - 5203220 * Mo- Do 9.00 bis 17.00 h, Fr 9.00 bis 16.00 h
Fax:	+49 7248 928 499
E-Mail:	techsupport@nero.com
Website:	http://www.nero.com/de/index.html

This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.

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