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Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.
MyGuide Deutschland GmbH
Konrad-Zuse-Str. 3a
66115 Saarbrücken
Processing kann direkt über den Hersteller erfolgen
Warranty in der Regel 3 Jahre, Batterie/Akku 6 oder 12 Monate
Tel. Hotline: +49 (0)180 5 75 70 70 *
Fax Hotline: +49 (0)681 - 988 06 - 111
Tel. Hotline: (+49) 0 6929993183
(Service Center: Mo-Fr: 08:00 – 20:00, Sa: 10:00 – 18:00 Uhr)
This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.

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