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MGE

Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.
Software Management Pac 2, Enterprise Power Manager (EPM)
Tel.: 02131 / 3593 204
(Störungsmeldung: werktags 8:00 - 17:00 Uhr)
Fax: 02131 / 3593 100 204
Website/Support: http://www.apc.com/support/index.cfm
MGE
MGE USV-Systeme GmbH
MGE PowerServices™
Hermann-Klammt-Straße 7
41460 Neuss
Processing direkt über den Hersteller (je nach Artikel Vor-Ort-(Austausch)-Service)
Tel.: 02131 / 3593-0
Fax: 02131 / 3593-222
E-Mail: service@mgeups.de
Website: http://www.mgeups.de/
Support/Garantie: http://www.apc.com/support/index.cfm
Angebotsanfragen für Servicevereinbarungen und -leistungen
Tel.: 02131 / 3593 162
Fax: 02131 / 3593 433
E-Mail: service@mgeups.de
Software Solution Pac 2 und Kommunikationsoptionen
Tel.: 0180 3 5040 90 *
(Störungsmeldung: werktags 8:00 - 17:00 Uhr)
Fax: 0180 3 5040 91 *
Einphasige Produkte bis 12kVA (CL,Protection-Box, Protection-Center, Elipse, Pulsar, Comet Baureihe)
Tel.: 0180 3 5040 90 *
(Störungsmeldung: werktags 8:00 - 17:00 Uhr)
Fax: 0180 3 5040 91 *
E-Mail: service.germany@mgeups.com
Dreiphasige Produkte ab 10kVA (Comet S, Galaxy, Upsilon STS & Sinewave Baureihe)
Tel.: 0180 3 5040 10 *
(Störungsmeldung: werktags 8:00 - 17:00 Uhr)
Fax: 0180 3 5040 11 *
Website/Support: http://www.apc.com/support/index.cfm
This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.