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JENOPTIK

Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.
Jenoptik Camera Europe GmbH
GrandTech GmbH
Carl-Zeiss-Platz 12
07743 Jena
Processing kann direkt über den Hersteller erfolgen
Warranty 2 Jahre (Digitalkameras), 30 Jahre (Ferngläser)
Tel. Hotline: 0180 - 5 77 88 30 *
(technische Unterstützung - Mo - Fr: 08:00 -18:00 Uhr)
Fax Hotline: 0180 - 5 77 88 40 *
(technische Unterstützung - Mo - Fr: 08:00 -18:00 Uhr)
Email: http://www.grandtech.de/fileadmin/MDB/Webmail/frmPost.htm
Website: http://www.grandtech.de/
This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.