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Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.
IBM Deutschland GmbH
Pascalstraße 100
70548 Stuttgart
Processing direkt über den Hersteller, bei Zubehörteilen: über (bzw. bei dem Händler, beim dem das Produkt erworben wurde)
Warranty 1-5 Jahre (Dockingstations 1 Jahr)
Allgemeine Anfragen: 018 03 / 31 32 33 *
Shopping: +49-1805-426452 *
Support (Hardware): +49 1805 253553 *
Support (Software): +49 1805 001242 *
Support (Software): +49 7032-15-4920116
(Fee based - IBM PC Products)
Support (Software): +49 7032-15-49225
(Fee based - xSeries ServicePac (180 day support, IBM Director, Remote Technical Support))
This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.