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Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use.
a-rival Support
First Service GmbH
Kleine Düwelstr. 21
30171 Hannover
Processing kann direkt über den Hersteller erfolgen
Warranty 12 - 36 Monate Garantie
Hotline für Navigationssysteme: 0511 - 123 835-06
(Mo,Di,Do: 09-12h, 14-17h; Mi,Fr: 09-12h)
Hotline für PADs: 0511 - 270 496-90
(Mo,Di,Do: 09-12h, 14-17h; Mi,Fr: 09-12h)
Fax: 0511 - 161 253-6
My a-rival Registrierung: My arival-Portal (für RMA)
a-rival Kontaktformular: a-rival Serviceanfrage stellen
This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date.