Sales & Support
for private consumers:
Phone: +49 6031 7910-0
Mon-Fri 8am-7pm, Sat 9am-2pm
for business customers:
Phone: +49 6031 7910-250
Mon-Fri 9am-6pm
Sony |
| Sony Service and contact | |
| Sony Links |
| Please firstly contact one of the contact options listed below with any questions about or problems with a item from this manufacturer. A problem can often be solved directly without sending the item in. Defective goods can generally be sent straight to the manufacturer or a service centre. This is the fastest option for receiving the goods back ready to use. |
| Alle Produkte von Sony (außer Mobiltelefone, Tablets, Playstation & Viao Produkte) | |||
Sony Europe Limited Zweigniederlassung Deutschland Kemperplatz 1 10785 Berlin Deutschland | |||
| Processing: | kann direkt über den Hersteller erfolgen | ||
| Warranty: | 12 - 36 Monate | ||
| (Garantieunterlagen liegen dem jeweiligen Produkt bei.) | |||
| Tel.: | 030 - 5858-12345 | (Mo-Fr: 09-18h) | |
| Fax: | 01805 - 252587 (1) | ||
| Website: | http://www.sony.de/ | ||
| Reparatur und Garantie: | Sony Reparatur & Garantie | ||
| Sony Mobile (Mobiltelefone, Tablets,...) | |||
| Processing: | über Hersteller Service Partner (w-support.com) | ||
| Warranty: | 12 - 24 Monate | ||
| Website: | http://www.sonymobile.com/de/ | ||
| Sony Chat Support: | Sony Chat Support | ||
| Garantiebedingungen: | Sony Garantiebedingungen (PDF) | ||
| Service Tel. 1: | 01805 - 342020 | (Mo-Fr: 08-18h, Sa: 09:30-18h) | |
| Service Tel. 2: | 01805 - 73742 | (Mo-Fr: 08-18h, Sa: 09:30-18h) | |
| Mobilgeräte (Smartphone, Tablets,...) | |||
w-support.com GmbH Niederfrohnaer Weg 2 09232 Hartmannsdorf Deutschland | |||
| Warranty: | Alle Mobilgeräte innerhalb und außerhalb der Garantie können abgewickelt werden. | ||
| Website: | http://www.w-support.com | ||
| W-Support Reparatur: | Zur Reparatur Einsenden | ||
| Reparaturstatus: | W-Support Reparaturstatus | ||
| Tel.: | 03722 - 713 3171 | (Mo-Fr: 08-20h) | |
| Fax: | 03722 - 797 590 | ||
| E-Mail: | info@w-support.com | ||
| Notebook/VAIO | |||
Sony Service Center Hugo-Eckener-Str. 20 50829 Köln | |||
| Processing: | kann direkt über den Hersteller erfolgen | ||
| Warranty: | 24 Monate (nach Registrierung), sonst 12 Monate | ||
| Tel. (Service): | 0180/57 76 776 (1) | Mo bis Fr, 8.00 - 18.00 Uhr | |
| Website: | http://club.vaio.sony.de/clubvaio/de/de/... | ||
| Servicepartner: | http://www.sonydeutschland.de/odw/servic... | ||
| zur Garantie: | http://support.sony-europe.com/repair/wa... | ||
| Garantiezeiten: | http://www.sony.de/support/files/warrant... | ||
| Playstation, PSP | |||
Sony Computer Entertainment Deutschland GmbH Triforum Haus C Frankfurter Str. 233 63263 Neu-Isenburg | |||
| Processing: | kann direkt über den Hersteller erfolgen | ||
| Warranty: | 12 Monate (Gerät), 6 Monate (Software, Zubehör) | ||
| Website: | http://de.playstation.com/home/home01_ge... | ||
| zur Garantie: | http://support.sony-europe.com/repair/wa... | ||
| Tel.: | 06102 - 433-0 | ||
| Hotline: | 01805 - 766977 (1) | (Produktberatung) | |
| Hotline: | 01805 - 255952 (1) | (Reparaturinformation) | |
| E-Mail: | service@de.playstation.com | ||
| This information is constantly being reviewed. However, it may still be the case that we receive the information about a change of hotline, address or processing information from the manufacturer at a later date. |
| * |
If not specified otherwise, prices are incl. VAT and excl. shipping
and are valid for shipments within Germany only.
choose other delivery country.
Original product may vary from picture shown! Angabe von technischen Daten unter Vorbehalt. |
| 1) | Die Kosten für Anrufe auf Sonderrufnummern betragen für 0800: 0,00 €, 0180-1: 0,04 € pro Minute, 0180-2: 0,06 € pro Verbindung, 0180-3: 0,09 € pro Minute, 0180-4: 0,20 € pro Verbindung, 0180-5: 0,14 € pro Minute, jeweils aus dem deutschen Festnetz. Max. 0,42 €/Min. aus dem deutschen Mobilfunknetz. 0900: diverse (werden angesagt). |